Join Team Tower
At Tower Insurance Associates, Inc., we are dedicated to making our clients' insurance experience as pleasant as possible. Customer Care is our priority! If you share our passion for helping others, Tower Insurance could be a great place to put your experience and talents to use. Click on an opening below to see if you can envision yourself on our team of passionate leaders. Submit your form below and someone from our agency will get back to you as soon as possible. We look forward to meeting you!
Sales Representative for Personal Insurance- Remote
Employment Type: Full time
About You:
You are an experienced inside salesperson that is ready, willing, and able to expand the company’s book of business by selling personal insurance policies to new and existing clients over the phone. You are a self-starter and go-getter with a high degree of integrity. You have excellent communication skills both verbal and written. Your style is natural and genuine. You are comfortable with talking to people on the phone and using a computer all day, so you are very computer literate. You desire to be part of a team and want to be part of the solution and not the problem. If this sounds like you, please read on.
About Us:
We are a family-owned and operated independent insurance agency that has been helping people and businesses for over 60 years. We are a team of very experienced people that truly enjoy working with each other and working for our clients. We rarely hire, so are looking for the right person to join our experienced and friendly team of professionals.
Our success is based on the relationships we build within our Team, our clients, potential clients, and the companies we work with. We also invest our time and money by helping local schools and charities. As an independent insurance agency, we work for our clients, not one insurance company.
Job Responsibilities:
- Provide prospective insurers with coverage options after learning about them and offer multiple policies to ensure the individual is properly insured through consultative selling.
- Make outbound prospecting calls (cold calling) from lists.
- Manage the prospect from initial contact through the writing of a policy.
- Develop and maintain a strong client base through prospecting and referrals.
- Maintain a thorough understanding of the insurance industry regulations and trends.
- Provide exceptional customer service and build long-lasting relationships with clients.
- Achieve sales goals and exceed performance metrics.
- Comply with insurance standards and regulations.
- Complete the binding process for new accounts.
- Bind accounts within authority and/or submit bind to the carrier.
- Complete certificates of insurance
- Handle telephone, email, and in-person requests and correspondence.
- Promptly respond to client needs either on the phone or electronically.
- Maintain client files and process routine correspondence between our agency and the client or company (both paper records and different software programs).
- Assist the agency in achieving overall success.
Qualifications:
- Must have at least two years of sales experience in the insurance industry.
- An articulate and professional voice on the phone.
- Self-starter, driven and can manage rejection well.
- Confident, energetic, enthusiastic with a sense of humor.
- Must be computer literate, and type quickly and accurately.
- Proficient with Microsoft Word, Excel, Outlook, and a calculator.
- Professional demeanor and positive attitude
- Excellent communication skills both verbal and written
Wages and Compensation:
- We offer competitive wages between $20 - $25, depending on experience plus commission. We offer Health benefits. 401K with a 3% match regardless of contribution. 5 days paid vacation. Holiday & Sick pay. Bonuses for a job well done when numbers are met.
Experience Requirements:
- Must have an active property and casualty license.
- High school diploma or GED is required.
Customer Service Representative for Personal Insurance - Remote
Employment Type: Full time
About You:
You are ready, willing, and able to help others become more effective and successful. You believe that your individual success is tied to the results of the team. You are an empathic individual with a high degree of sincerity. You tend to follow through on projects, always doing your homework prior to a meeting or event. You tend to be very service-oriented. You have excellent listening skills and are perceived as a person with an active interest in the opinions of others. Your style is natural and genuine. You persuade others by offering empathy, understanding, and friendship. You are able to handle both the human side and the task side of the job. You are comfortable with talking to people on the phone and using a computer all day, so you are computer literate. You like to work with numbers and learn new things. You desire to be part of a team and want to be part of the solution and not the problem. If this sounds like you, please read on.
About Us:
We are a family-owned and operated independent insurance agency that has been helping people and businesses for over 60 years. We are a team of very experienced people that truly enjoy working with each other and working for our clients. We rarely hire, so are looking for the right person to join our experienced and friendly team of professionals.
Our success is based on the relationships we build within our Team, our clients, potential clients, and the companies we work with. We also invest our time and money by helping local schools and charities. As an independent insurance agency, we work for our clients, not one insurance company.
Job Responsibilities:
- Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper.
- Provide prospective insurers with coverage options after learning about them and offer multiple policies to ensure the individual is properly insured through consultative selling.
- Reach out to current clients when it is time for the renewal of their policy.
- Support teammates with follow-up for clients and prospects.
- Research and resolve coverage questions.
- Promptly respond to client needs either on the phone or electronically.
- Maintain client files and process routine correspondence between our agency and the client or company… both paper records and different software programs.
- Assist the agency in achieving overall success.
Qualifications:
- Must be computer literate, and type quickly and accurately.
- Proficient with Microsoft Word, Excel, Outlook, and a calculator.
- Professional demeanor and positive attitude
- Type quickly and accurately
- Excellent communication skills both verbal and written
- Organized, structured, punctual, and will follow the rules
- Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical, and honest.
Wages and Compensation:
- We offer competitive wages between $20 - $25, depending on experience plus commission. We offer Health benefits. 401K with a 3% match regardless of contribution. 5 days paid vacation. Holiday & Sick pay. Bonuses for a job well done when numbers are met.
Experience Requirements:
- Preferred active property and casualty license.
- A high school diploma or GED is required.